66z medical Privacy Policy

1 Introduction and Scope

66z medical operates an online gaming and betting platform for players in Bangladesh. This privacy policy describes what information we collect, how that information is processed, and under what circumstances it may be shared with third parties.

This policy applies to the 66zmedical.cam website, the mobile app (Android and iOS), and all related services operated under 66z medical. If you disagree with any part of this policy, you are advised not to use our services.

We may update this policy from time to time to keep pace with changes to our services and technology. Changes will be published on this page, and users will be notified of significant updates.

2 What Information We Collect

66z medical collects the following information for account registration, financial transactions, and service improvement:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID number (for identity verification)
• Mobile number and email address
• Bank account number, bKash, Nagad, Rocket, or Upay number (for financial transactions)
• Login credentials — username and encrypted password
• Any information provided when contacting customer support

2.2 Information Collected Automatically

• Device information: IP address, browser type, operating system, and device identifier
• Session logs: login time, logout time, features used, and page visit history
• Browsing data collected via cookies and tracking technologies
• Gaming activity records: bets, wins, losses, game type, and amounts

2.3 Information Received from Third Parties

• Transaction confirmation data from payment service providers
• Verified data received through identity verification services
• Risk assessment data from fraud prevention agencies

3 Purpose of Data Use

Collected information is used only for the following lawful purposes:

3.1 Service Operations

Your information is used to create and verify accounts, process deposits and withdrawals, manage gaming activity, and provide customer support at your request. Our 24-hour live chat and email support team is able to serve you effectively based on this information.

3.2 Security and Compliance

Information is used to prevent fraud, money laundering, and unauthorized access. Age verification is an important step to keep those under 21 off the platform and to uphold our responsible gaming policy.

3.3 Service Improvement

User experience is analyzed to improve platform performance, identify and resolve technical issues, and aggregate statistics are used in developing new features.

3.4 Communication and Notifications

Contact information is used to send transaction notifications, account security alerts, and, with your permission, relevant promotional information.

4 Data Sharing and Disclosure

66z medical does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

4.1 Service Support Partners

• Payment processors — bKash, Nagad, Rocket, Upay, and bank transfer services — receive the information needed to confirm transactions
• Identity verification service providers
• Technology and cloud infrastructure providers, who operate under our data protection agreements
• Game studios and software providers — only the minimum information required for game operation

4.2 Legal Obligations

66z medical may be required to disclose information under a court order, a lawful request from an investigating authority, or applicable law. In such cases, we disclose only the minimum information necessary.

4.3 With Your Consent

Outside the two categories above, none of your personal information will be shared with third parties without your explicit consent.

5 Data Security Measures

66z medical has put in place industry-standard technical and organizational measures to protect your information:

• SSL (Secure Sockets Layer) encryption is used for all data transmission
• Stored sensitive data is protected with AES-256 encryption
• Passwords are never stored in plain text — only strong hashing algorithms are used
• System access is reviewed regularly and kept to the minimum required level
• Two-factor verification (OTP) is available for account security
• The security team monitors systems around the clock and identifies unusual activity

While we ensure the highest technical protection, it is not possible to guarantee 100% security for data transmitted over the internet. Users are therefore advised to keep their account credentials private.

6 Cookie Policy

Cookies and similar tracking technologies are used on the 66z medical website and app. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions, verify security, and run the platform's basic functions.
• Performance cookies: Used to analyze page load times, error logs, and user navigation patterns to improve service quality.
• Preference cookies: Used to remember language selection, theme preferences, and other personalization settings.

6.2 Cookie Controls

Non-essential cookies can be disabled by changing your browser settings. However, disabling certain cookies may limit some features of the service.

7 Data Retention Period

66z medical retains information based on necessity:

• Active account data — retained for the entire duration the account remains active
• Financial transaction records — for a minimum of five years (required for legal and financial compliance)
• Customer support communication logs — for a maximum of two years
• Identity verification documents — for a minimum of five years after account closure
• After account closure, required information is retained until all applicable legal obligations are fulfilled

Once the designated retention period ends, data is securely deleted or anonymized.

8 Your Rights

As a 66z medical account holder, you have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you and to receive a copy of that information. Such requests will be responded to within 30 days of receipt.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly from account settings; for national ID-related information, please contact the support team.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may not be removable due to legal obligations, ongoing disputes, or the need to retain financial records.

8.4 Right to Object to Processing

You may opt out of promotional communications at any time. This preference can be changed through account settings or via customer support.

Answers to common questions about account settings and data management are available on our FAQ page.

9 International Data Transfers

By the nature of our services, some data processing may take place outside Bangladesh. In such cases, the service providers we work with are contractually bound to comply with our data protection standards.

For international data transfers, we ensure that the destination country or organization maintains adequate data protection standards, or that the transfer takes place under an applicable data protection agreement.

10 Protection of Minors

66z medical strictly does not provide services to anyone under the age of 21. Age is verified during registration, and additional identity documents may be requested in cases of doubt.

If we become aware that information belonging to a minor has been collected, the account will be closed immediately and the associated data will be deleted.

11 Policy Changes

This privacy policy may be updated from time to time. For significant changes, a notification will be sent to the registered mobile number or email address.

Continuing to use the site after an update will be considered acceptance of the new policy. To learn about the overall terms of our services, visit our About Us page.

12 Contact and Complaints

To ask questions about this privacy policy, request access to your information, or submit a complaint, contact us in the following ways: